- What we collect: your name, phone, email, the addresses of your journeys, your booking history and payment status. Card numbers are handled by Stripe and never reach a CABI system.
- Why: to arrange your journey, take payment, meet our record-keeping obligations as a licensed operator, and answer you when something goes wrong.
- Who sees it: Abi, your assigned driver — who sees only your name, number and the addresses for that journey — and our payment processors. We do not sell data and we do not share it for advertising.
- Location: live tracking runs for the duration of your journey and is shared only with contacts you nominate. It is not retained afterwards beyond the route record needed for the receipt.
- How long: booking and payment records for 7 years as required for tax and licensing. Marketing consent until you withdraw it, in one click, from any email.
- Your rights under GDPR: access, correction, erasure where we are not required to keep it, portability and objection. Email hello@cabi.ie and you get a reply within 30 days. You can complain to the Data Protection Commission at any time.
Privacy
What we hold and for how long
Version 2026-08-01 · cabi.ie/policies/privacy
Draft — not yet legally reviewed. Written to be consistent with published NTA rules, but not signed off by a solicitor.